Return Policy
Mersi Cosmetics is a customer-centric company.
Our relationship with you is important to us. We will always strive to make sure you’re satisfied.
Exchange
If the product you purchased is damaged or defective, we’ll exchange it. The shipping costs are on us.
Returns
If you’re unsatisfied for any reason, we will honor return requests within 30 days of your purchase date.
Refunds
Refunds are processed to your original payment method as soon as we receive the item being returned.
Shipping
For our valued international customers, we offer reliable and swift shipping services. Orders are dispatched on the same business day, ensuring that your purchase is on its way to you without delay.
UNITED STATES
(FREE SHIPPING ON ORDERS OVER $25)
HANDLING TIME: SAME BUSINESS DAY
- Standard shipping via USPS first class mail
- Arrival Time: 2-5 days
- Cost: $3.48 | Free on orders over $50
- Expedited 2 Day Shipping via UPS Ground
- Arrival Time: 1-2 days
- Cost: $6.99 | Free on orders over $60
CANADA
(FREE SHIPPING ON ORDERS OVER $59 CAD)
HANDLING TIME: SAME BUSINESS DAY
- Standard shipping via Canada Post
- Cost: $8.95 USD | Free on Orders Over $59 CAD
- Arrival Time: 7-10 days
- Expedited 1-3 Day Shipping via DHL EXPRESS
- Cost: $15 USD | Free on Orders Over $90
- Arrival Time: 1-3 days
United Kingdom
Please visit our UK website for faster and less costly shipping options.
www.mersicosmetics.co.uk
INTERNATIONAL
HANDLING TIME: SAME BUSINESS DAY
UPS Shipping: 3-7 days
Ethically made in Chicago, IL
Mersi Cosmetics is a mission based brand. We're dedicated to clean beauty. We manufacture Vegan, Halal, Cruelty-Free cosmetic products.